Envion Software foray into social media began in 1999 with an idea for a website where people could connect to their friends and family and let them know about their lives. Since then we worked on a number of projects in this area. We developed a community portal where members could share their language learning content among themselves with an option to monetize it.
We developed a dating application targeting the alphabet people. We have explored and added insight to the online-dating services phenomena which is the next product and beneficiary of the internet revolution that offers customers a convenient and affordable alternative to traditional methods of dating.
Design/methodology/approach – Empirically investigated through conceptual models and statistical methods were the value proposition of online matchmaking services, which boils down to the ability to provide appropriate matches through successfully business-to-customer customer service enhanced by the web and based on sound customer relations management practices.